Terms and Conditions - The Graceful Growth Co.

Last Updated: May 3, 2025

Introduction

Welcome to The Graceful Growth Co. (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of thegracefulgrowth.com (the “Site”) and the journals, planners, downloadable books, and related products (collectively, the “Products”) offered by The Graceful Growth Co.

By accessing the Site or purchasing our Products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or purchase our Products.

Definitions

“Account” means the account created by you to access certain features of the Site.
“Content” means text, graphics, images, music, software, audio, video, information or other materials.
“Customer,” “you,” or “your” means any person who visits the Site or purchases Products.
“Order” means a request to purchase Products through the Site.
“Third-Party Services” refers to services or content provided by third parties that may be displayed, included, or made available on our Site.

Account Registration

To access certain features of the Site or to place an Order, you may be required to register for an Account. When you register, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your Account information
Keep your Account password confidential and secure
Be responsible for all activities that occur under your Account
Notify us immediately of any unauthorized use of your Account or any other breach of security

We reserve the right to suspend or terminate your Account if we suspect any information provided is inaccurate, incomplete, or fraudulent.

Products and Orders

Product Information

We strive to display our Products and their features accurately on the Site. However, the displayed colors, dimensions, and details of our Products depend on your computer system, and we cannot guarantee that your computer will accurately display such details.

Pricing and Availability

All prices are in US Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any Product without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Product.

Orders

When you place an Order, you offer to purchase the Products at the price and quantities indicated. We reserve the right to accept or decline your Order for any reason, including but not limited to Product availability, errors in Product or pricing information, or problems identified by our fraud detection systems.

After placing an Order, you will receive an email confirmation containing your Order details. This email confirms that we have received your Order but does not indicate that your Order has been accepted or shipped.

Payment

We accept major credit cards and other payment methods as displayed at checkout for all purchases. Payment processing services are provided by Stripe. By providing payment information, you represent and warrant that you have the legal right to use any payment method(s) used in connection with any purchase.

By using Stripe for payment processing, you agree to be bound by Stripe’s Services Agreement and Privacy Policy, available at https://stripe.com/legal. We are not responsible for errors made by Stripe or other payment processors.

All payments are processed securely through Stripe. We do not store your complete credit card information on our servers. Your payment information is encrypted and transmitted directly to Stripe for processing.

Shipping and Delivery

For physical products, we will arrange for shipment of the Products to you. Shipping schedules are estimates only and are subject to delays beyond our control. We are not liable for any delays once the Products have been shipped. Risk of loss and title for Products pass to you upon delivery of the Products to the carrier.

For detailed shipping information, please refer to our Shipping Policy [link to your shipping policy].

Returns and Refunds

Please refer to our Return Policy for information on returns, refunds, and exchanges.

For physical products, you may return items within 30 days of delivery if they are unused, undamaged, and in original packaging.

For digital products (including downloadable books), due to their nature, all sales are generally final unless the product is defective or not as described. If you experience issues with a digital product, please contact us within 14 days of purchase with details about the problem.

Digital Products and Downloadable Books

If you purchase digital products (e.g., downloadable books, digital planners, printable journals, templates, or other downloadable content), the following terms apply:

License and Use

When you purchase a digital product, we grant you a non-exclusive, non-transferable, limited license to download, access, and use the digital product for your personal, non-commercial use.
You may not:
- Redistribute, sell, rent, lease, sublicense, or transfer the digital product to others
- Modify, reverse engineer, or create derivative works based on the digital product
- Remove any copyright or other proprietary notices from the digital product
- Use the digital product for commercial purposes unless explicitly stated otherwise
- Share your download links or login credentials with others
- Upload the digital product to file-sharing platforms or torrent sites

Delivery and Access

Digital products will be made available for download immediately after purchase or within a reasonable time as specified at the time of purchase.
You will receive a download link via email to the address provided during checkout.
You are responsible for downloading and saving the digital product. We strongly recommend backing up your purchases to multiple locations.
Download links may expire after a certain period (typically 30 days) for security reasons. If your download link expires, please contact us for assistance, and we will provide a new link.
You may download the product a limited number of times as specified at the time of purchase. If you need additional downloads, please contact us.

File Formats and Compatibility

Digital products are provided in specific file formats as described in the product listing (e.g., PDF, EPUB, MOBI).
You are responsible for ensuring your device has the appropriate software to open and use the file format provided.
We are not responsible for compatibility issues with your devices or software.

Technical Requirements

You are responsible for ensuring your device meets the technical requirements for using our digital products.
We do not guarantee compatibility with all devices, browsers, or software.
We may provide information about recommended applications or software for optimal use of our digital products, but we are not responsible for third-party applications.

Updates and Corrections

We may occasionally update digital products to fix errors, correct typos, or improve content.
If significant updates are made to a digital product you have purchased, we will make reasonable efforts to notify you and provide access to the updated version.
We are not obligated to provide updates or maintenance for digital products unless specifically stated at the time of purchase.

Copyright and Intellectual Property

All digital products, including downloadable books, are protected by copyright and other intellectual property laws. Unauthorized reproduction, distribution, or sharing of our digital products is strictly prohibited and may result in legal action.

No Guarantee of Results

The effectiveness of our digital products (such as planners, journals, or self-improvement books) depends on various factors, including your consistent use and application. We do not guarantee any specific results from using our digital products.

Newsletter and Email Communications

MailerLite Integration

We use MailerLite for email marketing, newsletter distribution, and form management. When you subscribe to our newsletter or complete forms on our Site, your information may be shared with MailerLite for these purposes.

By subscribing to our newsletter or submitting forms, you agree to:

Receive marketing emails, newsletters, and promotional communications from us
Have your information processed by MailerLite in accordance with their Privacy Policy, available at https://www.mailerlite.com/legal/privacy-policy

Subscription and Opt-Out

You may subscribe to our newsletter by providing your email address through subscription forms on our Site.
You can opt-out of receiving marketing emails at any time by:
- Clicking the “unsubscribe” link at the bottom of any marketing email
- Updating your preferences through the link provided in emails
- Contacting us directly at [Your Email Address]
Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails related to your orders, account, or important updates to our policies.

Intellectual Property Rights

Site Content

The Site and its entire Content, features, and functionality, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by us, our licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Product Designs and Digital Content

All journal and planner designs, layouts, templates, downloadable books, digital content, and related materials are our intellectual property. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any part of our Products beyond the personal use license granted, except as permitted by law.

Trademarks

The Graceful Growth Co., our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of The Graceful Growth Co. or our affiliates or licensors. You may not use such marks without our prior written permission.

Prohibited Uses

You agree not to use the Site or Products for any unlawful purpose or prohibited by these Terms. You may not:

Use the Site in any manner that could disable, overburden, damage, or impair the Site
Use any robot, spider, or other automatic device to access the Site
Introduce any viruses, Trojan horses, worms, logic bombs, or other harmful material
Attempt to gain unauthorized access to the Site, computer systems, or networks connected to the Site
Use the Site to collect or harvest personal information
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site
Use the Site to transmit or procure the sending of any advertising or promotional material without our prior written consent
Copy, reproduce, or resell any part of our Products except as expressly permitted
Share, distribute, or make available your digital product downloads to others
Circumvent any security measures or digital rights management systems

Third-Party Services

The Site may contain links to Third-Party Services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any Third-Party Services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such Third-Party Services.

Stripe

We use Stripe for payment processing. By using our Site and making purchases, you agree to be bound by Stripe’s Services Agreement and Privacy Policy, available at https://stripe.com/legal.

MailerLite

We use MailerLite for email marketing, newsletter distribution, and form management. By subscribing to our newsletters or submitting forms, you agree to be bound by MailerLite’s Terms of Service and Privacy Policy, available at https://www.mailerlite.com/legal.

User Content

If you submit, upload, post, or transmit any Content to the Site (e.g., product reviews, feedback, suggestions, form submissions), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Content in any media.

You represent and warrant that:

You own or control all rights in and to your Content
Your Content does not violate these Terms or any applicable law
Your Content does not infringe upon or violate the rights of any third party

We have the right to:

Remove or refuse to post any User Content for any reason
Take any action with respect to User Content that we deem necessary or appropriate
Disclose your identity to any third party who claims that Content posted by you violates their rights

Disclaimer of Warranties

THE SITE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT DIGITAL PRODUCTS WILL BE COMPATIBLE WITH ALL DEVICES OR SOFTWARE, OR THAT THEY WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

Limitation of Liability

IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE PRODUCTS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCTS GIVING RISE TO SUCH LIABILITY.

Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site or Products.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without giving effect to any principles of conflicts of law. Any legal suit, action, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the courts of the Province of Ontario, Canada.

Changes to Terms

We may revise these Terms from time to time by posting an updated version on the Site. Your continued use of the Site after the posting of revised Terms means that you accept and agree to the changes.

Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Waiver

No waiver by us of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Subscription Services

If you purchase a subscription to any of our services (e.g., monthly book deliveries, subscription boxes, or access to exclusive digital content), the following terms apply:

Subscription fees will be billed at the beginning of each subscription period
Subscriptions automatically renew unless cancelled by you before the renewal date
You may cancel your subscription at any time through your Account settings or by contacting us
No refunds will be issued for partial subscription periods unless required by law
We reserve the right to change subscription fees upon notice to you

Promotions and Discounts

From time to time, we may offer promotions, discounts, or coupon codes. We reserve the right to modify or cancel any promotion at any time. Promotions cannot be combined unless explicitly stated otherwise. Promotions may be subject to additional terms and conditions.

Gift Cards

If we offer gift cards, the following terms apply:

Gift cards are not redeemable for cash unless required by law
Gift cards do not expire unless stated otherwise
We are not responsible for lost or stolen gift cards or unauthorized use
Gift cards cannot be used to purchase other gift cards
Additional terms may apply to gift cards and will be disclosed at the time of purchase

Force Majeure

We will not be liable or responsible for any failure to perform or delay in performance due to any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemics, or shortages of transportation facilities, fuel, energy, labor, or materials.

Contact Information

If you have any questions about these Terms, please contact us at:

The Graceful Growth Co.
Ontario, Canada
Email: community@thegracefulgrowth.com

These Terms and Conditions were last updated on May 3, 2025.